There is a 30-day Satisfaction Guarantee for all Mediflow pillows. (60-day for the Floating Comfort pillow)
We stand by our pillow and want you to be happy with your purchase. If for some reason, you are not satisfied, you can return your pillow for a refund within 30 days. All 30-day satisfaction guarantees must be returned to the original place of purchase.
If you purchased the pillow directly from shop.mediflow.com, you are responsible for the cost to ship the pillow to us. To receive your refund, please mail the entire pillow back to us. Be sure to include the order number, your name, phone number and email address.
Prior to sending back a pillow, please email: firstname.lastname@example.org.
*Tip – Be sure to keep your receipt! This is needed for satisfaction guarantee and warranty claims*